![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ![]() ![]() Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I am seeking the repair done to the faulty window lock, delivery of the missing screen and hardware covers plus credit for the $600. I have left voice messages with John Harding with no reply. Clearview Windows and Doors has horrible customer service, never return phone calls or follow up on scheduling. has been paid (plus the $600.00 out of pocket expense for repairs). I still have one window that does not lock properly, missing a screen and the hardware covers for the window over the front door and caps for sliding door! Total cost for this project was $25,455.75 of which $24,410. The out of pocket cost for the repair is $600. I have placed numerous calls to Clearview regarding followup to repairs and have been shuffled around to Brooke, Molly, Dave etc all assuring me that someone would contact me to address the repairs ad as of Dec 1,2022 still nothing!!!I have hired my own contractor to fix the broken tile in my master bathroom and to repair the damage plaster and paint the damage around the sliding door and window. An employee named Anthony arrived on 10/13/22 to fix a window which would not lock (still not working) and to place covers over window hardware, missing was covers for window over door and slider plugs and was told that they would be ordered along with the missing screen. Informed Dave that a screen was improperly fitted and needed reordering. Was told that immediately after the County did final inspection the repairs would be addressed. Meet with Dave (customer representative who ALSO no longer works for Clearview) to go over put out list of repairs. Called Clearview on 9/2 to see when the last window would arrive and was scheduled the following week. Was told at initial sale that all damage would be covered after install on follow up (see attached photos). Upon initial install there was damage to drywall and a cracked tile in the master bathroom shower. The job started on Monday 6/27 and took 6 days for 99% installation as one window needed to be reordered for improper sizing (installation crew William and his friend also no longer work for Clearview). ![]() Was told by initial Sales person Tom Keelen (who no longer works for the company) that the install would take approx. I called the company on 5/19 to check on delivery and scheduled installation for June 27, 2022. 24, 2022 for impact windows/slider for my entire home. Contracted with Clearview Windows and Doors Inc.
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